Quality Management

Quality Assurance Initiatives

ID&E takes pride in being a group of professionals and strives to assure quality according to its Code of Conduct principle to provide high-quality, safe, and reliable technical services and products that earn customer trust.
We also use a quality and environmental management system to ensure operational quality by properly executing business in a way that satisfies the quality required and enhances customer satisfaction.

Quality and Environmental Management System

ID&E has built and operates a quality and environmental management system at each business headquarters in compliance with ISO 9001 and ISO 14001 standards in an active effort to ensure quality and protect the environment in its business activities.
This quality and environmental management system standardizes business processes and fosters ongoing improvements by setting and pursuing quality and environmental objectives as well as assessing the effectiveness of the system. The use of this system and our response to risks and opportunities impacting our business activities take us closer to accomplishing our business goals.

Operational Flow of the Quality and Environmental Management System